Clearing Your Web Browser Cache

Knowing whether to clear a cache or not from your web browser is something that is up to a user’s personal preferences. Before you know what that preference is, it would first help to define a cache.

Perhaps you have heard this phrase but are not so tech savvy. A cache can refer to many things, from geography to a collection of belongings. But many times it refers to computers. There are many types of computer caches including CPU and page caches (How Stuff Works’cache article does a great job of explaining a cache’s purpose). Because this post pertains to the SkyGeek website, though, this topic revolves around a web cache.

A web cache is a means of temporarily storing web documents and data so that your computer’s performance is increased. In other words, having a web cache of frequently visited sites reduces the time a web page takes to load. This leads to a more streamlined and user-friendly experience. Thus, convenience is something caching can provide.

SkyGeek understands that routine maintenance of your computer involves deleting old web pages for the sake of freeing up disk space, which would involve clearing the cache of your web browser. You can learn how to do so by visiting our Help Center, (or you can simply continue reading).

Unfortunately, not all web browsers are the same and so you cannot perform this function with a “one-size-fits-all” method. Different operating systems have different methods of clearing web cache.

Fortunately, there’s a way to find out. In order to clear your cache, use this WikiHow Guide, which does an excellent job of not only explaining a cache’s importance, but provides a step-by-step process (conveniently accompanied by screenshots) using various web browsers.

Let’s Get Technical: Data Sheets

By now you must be familiar with the content contained within Material Safety Data Sheets. If not then you haven’t read our MSDS posts close enough. What are you waiting for? We spent a ton of time on those! Moving on…

This post is about another kind of sheet: A technical data sheet.

A technical data sheet (TDS) is a document produced in tandem with a product so that a manufacturer provides the necessary information for its usage. Because of this a TDS is sometimes referred to as a product data sheet (PDS). To make it easier, we’re just going to refer to it as a TDS from here on out.

The format, layout, and design of a TDS are not universal and the length may vary. However, there are usually certain sections that tend to appear across the broad spectrum of existing products. (It’s important to note before we go any further that some products may not even have a TDS. For example, our propeller hats don’t need one and neither do gifts and toys in general. Also, sophisticated electronics, like Garmin GPS and Yaesu transceivers instead have instructional manuals and booklets that provide technical and installation information).

For the most part, a TDS is composed of a number of sections. The following is a list of the most common ones:

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The TDS for Momentive RTV100 Series of sealants contains these features and benefits. This section often comes in bulleted form for easy readability. (CLICK TO ENLARGE)

Description – A brief explanation of what the product is and what it is used for. Often you will find that SkyGeek (not to mention practically every site) draws from this section so that it serves as the description on the actual product page.

Features/Benefits – Sometimes one; sometimes the other; sometimes both. Features are traits that a product possesses. And these features usually translate to benefits when used. For instance, a sealant may have “high temperature performance” which means it can withstand high heat without compromising its effectiveness.

Applications – This is a broad section, but basically it gives instructions on how to handle the product and actually put it into use. Sometimes there is surface preparation involved or temperature and cure time requirements. There can even be information on how to clean-up excess amounts. Application can substitute for “Directions for Use” found on many containers since it is more or less the same.

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The Typical Physical Properties section Of 3M’s Scotch-Weld 847 Adhesive TDS. This is the very essence of a TDS. Notice that there is a disclaimer saying the results are not specific. A consumer should thus always test to see if the product meets specific requirements for an intended application. (CLICK TO ENLARGE)

Physical/Functional/Performance Properties – Another broad section with slightly different name variations. This is perhaps the most technical section in an entire TDS. A few properties that may be mentioned: viscosity, color, net weight, flashpoint, specific gravity, tensile strength, sheer strength, peel strength, cure time, etc. Fortunately, all this information and more is usually presented in chart form. But obviously because a product is made for an intended purpose and because it is composed of a specific combination of materials and chemicals, the extent or length of the chart varies widely.

Storage – This section describes how best to preserve the product so that it does not expire prematurely. By storing a product in a place that is secure and safe from harm, packaging is less likely to be damaged. No leaks or exposure translates to an uncompromised shelf life. This section is also found in an MSDS.

Warranty – Sometimes a manufacturer will honor a faulty product within a given time frame.

Additional Information – Anything left out that hasn’t already been mentioned and does not fit into any of the above sections.

Other parts of a TDS: a date of when the document was created and revised, a disclaimer with legal information, as well as contact information in case there are further questions.

Perhaps the best approach to understanding a TDS is to simply examine several to get a better idea of the extent to which companies are willing to divulge information on a product. I have selected five products from our site with links to their TDS. If the links do not work for whatever reason, you can simply search these products on SkyGeek; another link to their TDS can be found in the descriptions.

Lubri-Bond A and its TDS
Royco 782 and its TDS
PRC-DeSoto P/S 870 Class B and its TDS
Momentive RTV118 and its TDS
3M Scotch-Weld 847 and its TDS

You’ll notice the featured five TDS pertain to chemical-heavy products. In this way they are related to MSDS, documents that are required to be disseminated to users by law and indicate the stringently regulated nature of a product. Certainly a wrench does not automatically call for a TDS and neither does a screw. Sure they have specifications and maybe even a data sheet of some kind but they do not need to be accompanied with written instructions telling someone where to store it or how to apply it. It is not mandatory. Based on this, one can start to see which products correspond to TDS.

Do you think technical data sheets should be a common feature on our site? Let us know on our Facebook page, the comments below, or email us at techsupport@skygeek.com

What is a CAGE Code?

Surprise! We have yet another acronym to throw your way.

Okay, so this one may not affect the average customer, but if you are in any way associated with the U.S. government you may find this of interest (and really, who isn’t affected by the government?).

Quite simply, CAGE stands for “Commercial and Government Entity.” This code has a five(5)-digit, alphanumeric composition and serves as a “unique identifier for entities doing or wishing to do business with the Federal Government. The format and character position of the code vary based on country.”

CAGE codes are related to two others, NAICS and DUNS. The DUNS, or Data Universal Numbering System, is required to register with the System for Award Management (SAM) and is one method of receiving a CAGE code. In order to better understand their importance, consider this analogy: “These ID codes are to government contractors what Social Security numbers are to individuals.” For more information on these codes, check out Onvia’s page dedicated to them.

Small businesses doing business with government agencies, such as the Department of Defense, are required to acquire one. Since SkyGeek does have government contracts we do have a CAGE code.

Does anyone out there know our CAGE Code? If you have well-sharpened investigative skills you have no doubt located it on our About Us page.

So what or who is responsible for supplying suppliers with a CAGE code? America’s combat logistics support agency – the Defense Logistics Information Agency (DLA) .

For an extensive discussion on the subject, read the DLA’s CAGE code FAQ.

Well, that’s it for now. Until any further changes or pertinent information is found, consider this CAGE closed.

What is RoHS?

Pop quiz: What is RoHS? Anyone? Anyone?

Not knowing can leave you zapped of intellectual self-esteem.

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An example of RoHS found on a SkyGeek product page. Sometimes it is found in a chart, sometimes in a bulleted list. Either way, the information should be there.

As spring approaches, more natural light awaits. But your aircraft will always need lamps and bulbs. Hey, regulations are regulations.

RoHS is one of what seems like a billion acronyms associated with aviation. It stands for “Restriction of Use of Hazardous Substances.” It’s a directive. Anyone in the military should know about directives. An average Joe should understand that directives are set(s) of instructions handed out by an authority. If you have a boss, then you know the basic directive: Do your work as best as you can.

This directive, however, relates to the dangers of certain hazardous substances. Wait, “hazardous?” Oh boy, ANOTHER article about hazmat? No, not really.

Rather than include these substances, a product with a “RoHS: Yes” does NOT include a list of items. A common misconception is that this only refers to being lead-free. However there are other substances that are excluded from the manufacture of a product when in accordance to RoHS.

A representative from 3M’s European branch of operations succinctly explains what RoHS means:

Basically the 3M representative runs through the RoHS Compliance Defintion (he seems to be reading off a cue card).

So next time you are searching for light bulbs or electronic equipment and you come across a product that is RoHS compliant, just know that it is safer than in years and decades past.

Enabling Cookies

There’s a saying: The squeaky wheel gets the grease. Well, what happens when wheels can’t move at all?

Unfortunately, many customers have encountered issues with our site. Sometimes we get complaints that revolve around “Not being able to add items to cart.” Apparently the virtual wheels on our shopping cart will not squeak.

But have no fear – we have heard the squeaks nonetheless.

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Navigation path for enabling cookies on Internet Explorer: Tools>Internet Options>Privacy>Advanced>Accept>OK>OK. Thanks to WikiHow for the assistance. (CLICK TO ENLARGE)

Not being able to add items to cart is a trouble-shooting issue that is possibly caused by cookies being disabled. No, we’re not talking about the kind of cookies you dunk in milk.

In a cybernetic context, cookies refer to small pieces of data that sites use and store so that when users upload that site again, certain information is remembered. This includes records of a user’s activity such as log-in information or—you guessed it—items in a shopping cart. The advantage of these web or browser cookies is to save time and make a more user-friendly experience.

Your inability to add items to cart may be remedied by adjusting the settings on your web browser so that cookies are enabled.

Just to clarify, a web browser is the means by which you use the Internet. Examples of web browsers: Internet Explorer, Mozilla Firefox, and Google Chrome.

In order to adjust your settings so that cookies are allowed, the following is a set of instructions to use on your particular web browser. Since all customers don’t use one web browser we have instructions for each of the most common ones.

Rather than re-write a long list of instructions that have already been published (hey, we’re busy taking orders) we figured we would instead go straight to the source and provide links to tech support from the web browsers themselves:

Internet Explorer 7 and Internet Explorer 8
Google Chrome
Mozilla Firefox
Safari
Opera

Another thing to remember is that problems relating to cookies can result from having an older version of a web browser. That is why it may be time to upgrade. For instance, you might want to install Internet Explorer 9 instead of your current Internet Explorer 8.

Think of it this way, if websites are constantly updating for the purposes of compliance and security, then it would be wise to do the same. That way both your computer and heavy traffic sites are in sync.

Product Details: Weight, A Heavy Issue

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It’s simple physics: more weight = higher costs. Doesn’t that make dollars and sense?

…No, we’re not talking about going on a diet here, folks. This post is about shipping weight.

Even before Newton discovered gravity through the drop of an apple, weight has always been an issue. How heavy something is determines the outcome of so many processes, especially the transport of an individual mass or group of masses (aka your order).

But this is not a blog about physics and it isn’t about weight conversions. As mentioned, shipping weight comes down to the cost calculated to transport an order from warehouse to doorstep/office.

The crazy thing about weights is that you would think it would be easy to understand. But it isn’t. And that is most unfortunate because weight is extremely important when it comes to shipping.

Anyone who has bought anything online knows that weight factors into shipping costs. So naturally it is crucial to get it right since it factors into the overall cost of purchasing a product(s). The distance from the warehouse where your order is packaged; the weight of the product; the weight of the package; a fee attached to dangerous goods; method of shipping (ground or air)…ALL of these are factors that affect company and customer.

An often overlooked aspect of this subject is the definition itself. “Weight” is such a broad term. Most of us do not work for industries directly related to transportation. Ask anyone on the street what the DOT does and you’re answered with another question, “What’s that?” And while we all use UPS and FedEx and DHL are we really familiar with weights and measures?

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Shipping weight is usually found in the Product Details section. In this screen cap the size (net weight) is 13 oz. But that’s not the total weight, which weighs over a pound.  (CLICK TO ENLARGE)

There are three main terms or types of weight that customers may find useful in understanding on how shipping is calculated: net, tare, and gross.

The net weight is the weight of a product without the container and/or package; at the bottom of the can of Plexus (See Figure 1) you will see “Net Wt. 13.0 oz.”

Related to this weight—and a weight most people are not aware of—is the tare weight, which refers to the weight of the container and/or package. That’s right, what most people forget is that packing slips and bubble wrap and any kind of padding to protect the safe delivery of a product does, in fact, have weight. The bigger the box, the more it usually weighs.

Finally, the gross weight is another way of saying total weight (i.e. net weight +tare weight = gross weight). Orders are based on gross weight and calculated as such.

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Figure 1 – Area on the aerosol can that identifies the net weight of Plexus.

We definitely don’t take weight lightly. Unfortunately, not all weights on our site are accurate. However, the best remedy for inaccuracy is due diligence. The SkyGeek team is on the look-out for the wrong weights. And you should be, too.

Please, if you find an error, don’t hesitate to email us at service@skygeek.com.

What is Shelf-Life?

Well, this one is easy.

A product that possesses a shelf-life is a product with a timer strapped to its chest (metaphorically speaking, of course). Shelf-life refers to the time that a product has before its usefulness runs out.

The term is used on a whole host of products. In fact, most of us are aware of the shelf-life in our everyday lives since it is found in the food and drug industries. Ever pick up a loaf of bread at the supermarket? Then chances are you have seen the expiration date. What about your latest bottle of allergy medicine? Yup, that expires too.

But SkyGeek doesn’t sell food or drugs so why am I posting about it? Well, because chemicals have shelf-lives. And we got a whole bunch of products consisting of chemicals. Fuel and oil, the lifeblood of a plane, has a shelf-life. And if you use fuel with a 0% shelf-life guess what: your plane isn’t going for a happy joyride.

Due to its composition, a product may be susceptible to limited use and its function can be compromised if exposed to certain elements or factors. This includes light, temperature, moisture, and even handling during transportation. Also, if packaged improperly, an item’s shelf-life may diminish.

A higher shelf-life means a more potent and thus effective product. Think about a piece of fruit or meat—the older it is the more it spoils and the less nutritional value it possesses. It is a similar concept with regards to chemicals that are unstable.

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Figure 1 – Diagram of the shelf-life process as it relates to select SkyGeek products. Type I shelf-life items use alpha codes while Type II products use a number system to indicate how much time remains since date of manufacture. (CLICK TO ENLARGE)

According to the U.S. General Services Administration (GSA), there are generally two types of shelf-life products.

Type I products are “critical end-use items, the failure of which could endanger human life or cause major systems (such as an aircraft) to fail.” This would also include some adhesives and sealing compounds as well. Type II products are “those for less critical applications, and which can be reinserted periodically to determine their continued fitness for use.” Thus, most shelf-life products are Type II. Some examples include paint, adhesive tapes, disinfectants, and yes, chemicals.

Shelf-life is a hard thing to monitor. One of the most commonly asked questions is, “What is the shelf-life [of a product]?” This is a legitimate question and we definitely understand why customers ask it. You have to purchase something but don’t plan on using it right away. However, you don’t want it to expire by the time you do. It’s a preventative measure to ask and also saves you money because additional costs are incurred on disposal of shelf-life items. If you buy something, why wouldn’t you want it to fulfill its purpose?

What many may not realize is that our products are not situated in our office so we cannot simply get up from our desk and get the answer. We contact our warehouse and have personnel check. But the warehouse at our headquarters does not contain our entire inventory. We have other warehouses we use in remote locations as well. This requires contacting personnel at these warehouses which—depending on their schedule—may take additional time to contact and track down the answer.

Unfortunately, shelf-life will always be an issue that requires careful handling; the headaches it causes will never truly expire. Regardless, we try to ensure that the most shelf-life is shipped to our customers in as timely a manner as our resources will allow. And as our internal processes and systems improve the intended effect is to have it so that we can get shelf-life problems resolved with less customer complaints. It’s a work in progress so stay tuned. In the meantime you can checkout SkyGeek’s Shelf-Life Policy Warning.
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For more information about shelf-life, an excellent source is the GSA’s FAQ page.

What is ORM-D?

Last blog post I spoke about hazmat, aka hazardous materials. These are dangerous goods that pose a risk to users as well as areas where they are stored/put-to-use.

But when you think about it, “dangerous goods” is kind of a broad category. Certainly there are gradients of danger.

Well, there is and that is where ORM-D comes in.

Like the NFPA 704 hazard diamond used to denote hazmat products, the ORM-D symbol is a warning label. However, it signifies a much lower level of danger. If you see the ORM-D sign it pertains to mailing or shipping. ORM-D stands for (O)ther (R)egulated (M)aterials for (D)omestic transport only.

On many SkyGeek product pages you will see the ORM-D symbol; this means the product contains hazardous materials. But here’s the main point: ORM-D contains hazmat in limited quantity. Thus, you could say that ORM-D is a water-downed version of a hazmat.

So what kinds of products carry ORM-D? Not hardware or tools that’s for sure. But lighters and certain fuels do (even perfume and small arms ammunition). SkyGeek sells a lot of chemicals and substances and some of these products come in aerosol cans. Bingo. Aerosol cans are often labeled ORM-D.

Let’s use a best seller from our site as an example.

The Plexus 13 oz Aerosol Can contains the ORM-D symbol. But wait: you’ll notice that the symbol has another symbol right next to it, “DOT” (See Figure 1). That just refers to the U.S. Department of Transportation, the department responsible for handling hazmat-related issues. Actually, if you want to be more technical, an agency within the DOT works closely with dangerous goods transportation, i.e. the Pipeline and Hazardous Materials Safety Administration (PHMSA). Under CFR Title 49, the PHMSA has jurisdiction over the transportation of hazardous materials, including ORM-D.

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Figure 1 – Location of ORM-D symbol on a SkyGeek product page. (CLICK TO ENLARGE)

Sorry for the tangent. Back to the Plexus…

As mentioned, the ORM-D symbol—as well as the DOT symbol—can be found on applicable product pages. Where? To the right of the image (See Figure 1) and above the “Add to Cart” button. But you’ll notice that there is more information accompanying these symbols. The MSDS document has been discussed in a previous post; the “Details” link was discussed in the hazmat post.

What’s left? Code, Class, and Group.

The Code for Plexus is UN1950; “UN” refers to the United Nations’ Committee of Experts on the Transport of Dangerous Goods. This committee, as the name implies, handles hazmat in regards to international transport; hence this code does not directly relate to ORM-D(omestic). Still, just in case you are wondering (come on, there HAS to be some safety geeks out there), UN1950 is described as “Aerosols, corrosive, Packing Group II or III, (each not exceeding 1 L capacity) or Aerosols, flammable (each not exceeding 1 L capacity) or Aerosols, flammable, n.o.s. (engine starting fluid) (each not exceeding 1 L capacity) or Aerosols, nonflammable (each not exceeding 1 L capacity) or Aerosols, poison, each not exceeding 1 L capacity.”

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Placard for products with Class 2.1 designation. (CLICK TO ENLARGE)

The Class for Plexus is 2.1. This refers to the hazmat nature of the product. Class 2 refers to gases and contains divisions (or sub-sections); products labeled 2.1 are considered flammable gases.

The Group is short for Packing Group. According to the Environmental Health & Safety page on NC State University’s website, packing groups “indicate the degree of risk a hazardous material may pose in transport in relation to other materials in that hazard class.” Since Plexus is Group II it is considered a “moderate danger,” as opposed to low (Group III) and high (Group I).

Speaking of packing, I found this clip that shows the proper method for shipping ORM-D:


Notice the ORM-D sticker placed on the package (around the 1:00 mark).

So there you have it – ORM-D explained once and for all.

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*Thanks to “Jeff Smith” for uploading that interesting, “behind-the-scenes” video on Youtube.

What is Hazmat?

“What is hazmat?” A simple question with a simple answer (well, sort of).

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The NFPA diamond on a SkyGeek product page (CLICK TO ENLARGE)

Sure many of you are aware that hazmat is short-hand for “hazardous material(s)” but how exactly is that defined and what are the implications to those who encounter such substances?

Hazmat is an abbreviated term that represents a category of products considered “dangerous goods.” That means an item (in solid, liquid, or gas form) poses a threat to a person or the environment that is exposed to it. Because of this inherent health risk, these types of products are subject to regulations.

This relates to our site in that you will often find an item that is deemed hazmat. And if this is the case,  the item is accompanied by a Material Safety Data Sheet, or MSDS .

Like an MSDS, the regulations involved in classifying and identifying what is hazmat is determined by an organization or government (basically some authority on the subject). Thus, one country has one system while another country has another. Up until recently there was no universal code. However, now it would appear that is changing both in terms of MSDS and hazmat code.

In the United States, the National Fire Protection Association (NFPA) is responsible for publically disseminating safety in regards to hazmat. This organization has devised NFPA 704, a standard that “presents a simple, readily recognized, and easily understood system of markings (commonly referred to as the “NFPA hazard diamond”) that provides an immediate general sense of the hazards of a material and the severity of these hazards as they relate to emergency response.”

Recently OSHA (the Occupational Safety and Health Administration via the U.S. Department of Labor) has joined forces with the NFPA so that labeling items as hazmat is at least a little less of a headache in years past. This is due in part because of what is called the Global Harmonization Initiative (aka GHI), an effort by the global scientific community to reach a consensus on how best to facilitate the transfer of information as it relates to safety regulations.

I found this clip that has a representative from the NFPA explaining the GHI:

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Figure 1 – Hazmat Fee Disclaimer (CLICK TO ENLARGE)

For a nice side-by-side comparison and quick reference of the content contained in the above clip, you can view this NFPA/OSHA Quick Card.

So beyond safety how does the hazmat label affect customers? Two words: Shipping and costs (that’s actually three, but whatever). If you land on a product page that contains the NFPA diamond , you will notice the word “Details.” Clicking that word will produce a pop-up message explaining that a fee is incurred with most items considered hazmat (See Figure 1). As we explain, things that can go ‘boom’ are dangerous to transport and that risk unfortunately comes at a price…

It’s understandable that individuals are uneasy whenever they see a hazmat symbol. That type of reaction is actually the desired result. A person dealing with dangerous goods should be on guard and handle with care. The hazmat symbol will alert you to this fact and is a visual cue to tread carefully.

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*A special thanks to Michael Beeks at Brulin
for making us aware of the Global Harmonization Initiative.

The Power of a Product Review

As the end of the year approaches, it is common practice to reflect on what we did, who we met, and where we are going. It is only by examining the past that we can avoid making mistakes and— with determination and a little bit of luck— move forward unhindered.

New Year’s resolutions abound – we promise to ourselves never to do that or to always remember this. Yet time and time again we fall into the same traps or fail to learn from prior experiences.

This may sound like some philosophical rant or the beginnings of a self-help article, but it isn’t. I’m simply reflecting on how this time of year is full of so much promise but as holidays and time off fly by and we resume our day-in and day-out, we quickly forget our intentions to change.

Wouldn’t it be wonderful to have a constant reminder, a warning of errors made or of good advice heeded? Wouldn’t it be great to be alerted on what you did and whether you’d want to do it again? Wouldn’t it be useful to display information based on prior experiences for the benefit of others?

Well, good thing for the Internet, the all-mighty record keeper that helps access past experiences. If this sounds like a helpful trait to which the online community can assist, then you know this very same trait exists in e-retail.

Shopping online affords us with a distinct advantage: Yes, I’m talking about written product reviews.

How many times have we gone to a store, an event (like a concert), or even a restaurant and wanted to review the service or product in question? E-commerce sites like SkyGeek provide you with a chance to determine the value of your experience based on either the site itself or the product you purchased.

If you love a certain type of grease because it possesses many features (e.g. it has a wide operating temperature range), or you absolutely hated the cheap material a certain piece of hardware was composed of, a product review offers a means to get the message out.

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Figure 1 – How to write a product review (CLICK TO ENLARGE)

When you think about it, a product review is an opportunity for change. Giving a product a 1-star or 5-star review can make or break a reputation. Honestly, how many times have you based your purchasing decision on the number of stars it has received? I know I have. Some people go so far as to not buy anything with less than a cumulative score of 4-stars.

Of course, we all know that reviews can be somewhat misleading. What happens if there is only one review and it is 2-stars and it was because the item accidentally was cracked during transport? What about if there are two reviews, one is a 5-star and the other a 1-star? Which one do you trust? And then you have reviews based on shipping or some other factor dealing with delivery and not on the merits of the product itself. Truth be told, a review is important but it is not just the stars that reveal a product’s fate.

Actually writing a review with details can be cathartic; it can help a customer vent their frustrations due to inferior craftsmanship. It can also be a means of unintentional advertising. If you absolutely loved a product wouldn’t you want to share it? Word-of-mouth isn’t only good for figuring out if this week’s newest movie hitting theaters is worth seeing. A product review that speaks highly of an item’s uses is like a shiny badge of honor that every shopper can see. Now future customers will know what products are of greater quality and value. In this way, reviews help the person that has bought the product as well as people that may buy the product.

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Figure 2 – An alternative way to write a review (CLICK TO ENLARGE)

And it also helps the e-commerce site. Think about it this way – if an item earns a reputation for being poor in quality, do you think the site will re-order any more once stock is depleted? Consistently bad reviews will lead to an early grave for an unreliable product. Thus, from a sales and purchasing perspective, a customer review is an important form of feedback. A customer becomes a salesman and is directly responsible (to a degree) for an item’s success or failure in the marketplace.

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Figure 3 – The Submit Review form that is easy to fill out (CLICK TO ENLARGE)

So how do you write a customer review on SkyGeek? It’s really quite easy.

There are two areas to look for on a product page. First, if there are no reviews written, a blue link will appear directly below the “Add to Cart” button; click the link that says, “Review this item” (See Figure 1). However, if there is already one or more reviews, you can either click the link next to the star-rating, or click on the “Reviews” tab; from there click the button that reads, “Rate & Review this Item” (See Figure 2). Once done, a new screen will appear with a short form (See Figure 3). After completely filling in the mandatory dialogue boxes, click the “Submit Review” button and you are done. Just like that you have contributed to the ongoing quest for finding quality products and stating which ones fly off the shelves and which ones gain cobwebs.

Consider this: a product review is your voice that can be heard forever on that site. Let your voice be seen and your choices serve as an example for others.