Enabling Cookies

There’s a saying: The squeaky wheel gets the grease. Well, what happens when wheels can’t move at all?

Unfortunately, many customers have encountered issues with our site. Sometimes we get complaints that revolve around “Not being able to add items to cart.” Apparently the virtual wheels on our shopping cart will not squeak.

But have no fear – we have heard the squeaks nonetheless.

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Navigation path for enabling cookies on Internet Explorer: Tools>Internet Options>Privacy>Advanced>Accept>OK>OK. Thanks to WikiHow for the assistance. (CLICK TO ENLARGE)

Not being able to add items to cart is a trouble-shooting issue that is possibly caused by cookies being disabled. No, we’re not talking about the kind of cookies you dunk in milk.

In a cybernetic context, cookies refer to small pieces of data that sites use and store so that when users upload that site again, certain information is remembered. This includes records of a user’s activity such as log-in information or—you guessed it—items in a shopping cart. The advantage of these web or browser cookies is to save time and make a more user-friendly experience.

Your inability to add items to cart may be remedied by adjusting the settings on your web browser so that cookies are enabled.

Just to clarify, a web browser is the means by which you use the Internet. Examples of web browsers: Internet Explorer, Mozilla Firefox, and Google Chrome.

In order to adjust your settings so that cookies are allowed, the following is a set of instructions to use on your particular web browser. Since all customers don’t use one web browser we have instructions for each of the most common ones.

Rather than re-write a long list of instructions that have already been published (hey, we’re busy taking orders) we figured we would instead go straight to the source and provide links to tech support from the web browsers themselves:

Internet Explorer 7 and Internet Explorer 8
Google Chrome
Mozilla Firefox
Safari
Opera

Another thing to remember is that problems relating to cookies can result from having an older version of a web browser. That is why it may be time to upgrade. For instance, you might want to install Internet Explorer 9 instead of your current Internet Explorer 8.

Think of it this way, if websites are constantly updating for the purposes of compliance and security, then it would be wise to do the same. That way both your computer and heavy traffic sites are in sync.

The Space Above, The Space Within

When we think of space it is always with a tilted head upward. Look toward the stars, they are the future of exploration.To some it is the “Great Beyond.” Undiscovered planets and the potential resources they may provide are the things of imagination and science fiction.

When we think about space and space exploration, certain keywords come to mind. Solar systems. Black holes. Supernovas. Constellations. Stephen Hawking.

And of course, NASA.

NASA is as American as baseball or apple pie. It’s an institution, a symbol for forward thinking, advanced technology with a scope that goes beyond our borders. It is the Promised Land for countless nerds, geeks, and technophiles in search of etching their name in the Annals of History.

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The Official NASA insignia. Unofficially, it’s a symbol for forward thinking and progress.

While this post is not an exploration about the agency’s history, there are plenty of NASA Facts out there in cyberspace, including some from Buzzle.

The National Aeronautics and Space Administration (NASA) was founded in the late 1950s. One of the primary reasons the agency was established: to beat Communist Russia and win the Space Race. Fortunately, there is no more Cold War. Instead, the only competition between Russia and the U.S. is now viewed for sport during the 2014 Winter Olympics in Sochi.

But while most recognize NASA and its prolific space program, their research into landing on the moon, Mars, or anywhere else has benefited and continues to benefit us here on Earth.

Through each technological advancement humankind has taken one giant leap into a better tomorrow. NASA’s contributions toward that cause are certainly astronomical.

Don’t believe me? Think about it. In order to build rockets and space shuttles that will withstand immense forces and pressures not normally experienced at ground level, you have a staff of certifiable geniuses constructing the means to defy gravity, shielding precious cargo, and catapulting people outside of an atmosphere that sustains life. And then you have to replicate conditions on Earth in these man-made structures and have people live in zero gravity. Yeah, that’s not impressive (sarcasm).

Sadly, not all those that govern our country consider NASA’s accomplishments as practical or as worthy of the praise that its reputation once garnered when Neil Armstrong uttered those famous words to Mission Control back in 1969.

In recent years, the government has decided to impose cutbacks on NASA’s funding. Apparently space exploration is not as much of a priority as it was in decades past. Trips to Mars will remain, for now, a distant dream that reality cannot support.

Perhaps those in favor of slashing funds would be well advised to search the confines of their immediate surroundings and realize the agency’s influence is not beyond reach. In fact, the by-products of NASA’s interstellar escapades are ironically put to use in our everyday lives. Better tech equates to a better quality of life. That is a fact you can bank on and to which a definitive return on investment cannot be measured.

To demonstrate the value of their efforts, here’s a fragment of products that we can thank NASA for helping to invent:

Water Filters
Cordless Tools(some of which we sell)
Scratch-Resistant Lenses
Shoe Insoles
Camera Phones

According to the Buzzle article from which this partial list is derived, there are over “1300 commercialized NASA inventions that have benefited the world.

Of course such technological innovations are major players in the aviation industry as well. Modern aircraft operate much better due to “spin-off” technology from NASA’s research and development initiatives.

Absolutely fascinating.

And while grand stories of public heroics about the agency are as numerous as the stars, personal ones are just important to our national dialogue. I didn’t know much about my grandfather, who passed away when I was 12-years-old. But I recently discovered that my grandfather helped design and test the actual battery used to run the spacecraft used in NASA’s Gemini Project, which ran from 1962-1966. Here is a man that didn’t graduate from MIT—he  fought in World War II and didn’t even finish high school— but in his own way contributed to space exploration. He is among those in the Annals of History.

It’s amazing how NASA has inspired and influenced us. ..

There’s a running joke at SkyGeek Headquarters that we need a link from NASA to our site, but when I look around with my plastic, scratch resistant lens glasses at my bottle that contains filtered water, I know that we are in many ways already connected.

The love for making the unknown known is at the heart of NASA’s mission. And exploring and discovering the nature of the universe is something that is incalculable in transforming the lives of us all. Now let me ask you this: Isn’t that worth something beyond budgetary constraints?

Product Details: Weight, A Heavy Issue

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It’s simple physics: more weight = higher costs. Doesn’t that make dollars and sense?

…No, we’re not talking about going on a diet here, folks. This post is about shipping weight.

Even before Newton discovered gravity through the drop of an apple, weight has always been an issue. How heavy something is determines the outcome of so many processes, especially the transport of an individual mass or group of masses (aka your order).

But this is not a blog about physics and it isn’t about weight conversions. As mentioned, shipping weight comes down to the cost calculated to transport an order from warehouse to doorstep/office.

The crazy thing about weights is that you would think it would be easy to understand. But it isn’t. And that is most unfortunate because weight is extremely important when it comes to shipping.

Anyone who has bought anything online knows that weight factors into shipping costs. So naturally it is crucial to get it right since it factors into the overall cost of purchasing a product(s). The distance from the warehouse where your order is packaged; the weight of the product; the weight of the package; a fee attached to dangerous goods; method of shipping (ground or air)…ALL of these are factors that affect company and customer.

An often overlooked aspect of this subject is the definition itself. “Weight” is such a broad term. Most of us do not work for industries directly related to transportation. Ask anyone on the street what the DOT does and you’re answered with another question, “What’s that?” And while we all use UPS and FedEx and DHL are we really familiar with weights and measures?

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Shipping weight is usually found in the Product Details section. In this screen cap the size (net weight) is 13 oz. But that’s not the total weight, which weighs over a pound.  (CLICK TO ENLARGE)

There are three main terms or types of weight that customers may find useful in understanding on how shipping is calculated: net, tare, and gross.

The net weight is the weight of a product without the container and/or package; at the bottom of the can of Plexus (See Figure 1) you will see “Net Wt. 13.0 oz.”

Related to this weight—and a weight most people are not aware of—is the tare weight, which refers to the weight of the container and/or package. That’s right, what most people forget is that packing slips and bubble wrap and any kind of padding to protect the safe delivery of a product does, in fact, have weight. The bigger the box, the more it usually weighs.

Finally, the gross weight is another way of saying total weight (i.e. net weight +tare weight = gross weight). Orders are based on gross weight and calculated as such.

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Figure 1 – Area on the aerosol can that identifies the net weight of Plexus.

We definitely don’t take weight lightly. Unfortunately, not all weights on our site are accurate. However, the best remedy for inaccuracy is due diligence. The SkyGeek team is on the look-out for the wrong weights. And you should be, too.

Please, if you find an error, don’t hesitate to email us at service@skygeek.com.